Part 1: Reasons Why Microsoft Word Not Responding on Mac?

While you can learn how to quit Word on Mac by following the above-listed solution, you need to take extra measures to get a permanent fix. You might already know that there are tons of third-party add-ins available for Mac. Though, some of these add-ins can end up corrupting the application or make it malfunction. The easiest way to fix this is by removing all the faulty add-ins from the application. Click on the Add-ins option to view all the installed extensions.

From here, you can delete any unreliable add-in from Word.

1. Run Repair Disk Permissions

If you want to access MS Word on Mac, but it keeps crashing in the background, then consider opening it in the Safe Mode. Instead, you need to boot the entire system on safe mode. To do this, restart your Mac or turn it on. As Mac would start, press and hold the Shift key to boot it in Safe Mode. Log-in to your user account and try launching MS Word on it again. A faulty name of the MS Word file can also make it corrupt as well.

Since the rules for naming files on Windows and Mac are slightly different, a lot of people get confused. While the file can have an alphanumeric name, it should not start from a number or a special character. Also, make sure that there are no invalid special characters like colon or semicolon in the name. You can just select the file you wish to change, right-click, and rename it. Mac also allows us to rename multiple files in one go as well.

Mac also provides a seamless solution to install interesting fonts from third-party sources.

[3 Solutions] Fix Word Not Opening on Mac - EaseUS

Though, just like third-party add-ins, fonts can also make Word not responding on Mac. You can go to the same location via Finder and look for any faulty third-party font.

Possible Reasons behind MS Word Not Responding on Mac

Right-click and choose to remove the font family from your Mac. Once it is done, restart Mac and launch MS Word on it again. The Auto Recovery folder on Mac automatically saves the Word file we are working on, letting us restore it afterward. This will launch the Auto Recovery folder on your Mac. You can simply delete the existing files in it and try launching MS Word to resolve the issue.

To make things easier for its users, MS Word saves certain preferences and settings on Mac.


Step 3 Click Scan. Quick Scan will be carried out automatically. Just check all the Word document file found. You are always allowed to preview the files. If Microsoft Word doesn't respond on Mac, you may force quit the application and fix the problem with the following methods.

Step 1 Open the Go menu and click Home. Step 3 Open the folder, there are the autorecovery files of Microsoft application. You can copy or move the files to somewhere else to save them.

How to fix Microsoft Office 2013/2016 for Mac has encountered a problem and need to close.

Then delete all the files in the folder. Step 2 Open the Preferences folder and select the Word preference file, which is named as com. Move the file to somewhere else like the desktop. Restore the file named com. The worst case is that Word is not responding so that the document can't be saved, you can try to retrieve unsaved Word document with FonePaw Data Recovery for Mac. FonePaw Data Recovery for Mac can scan out all the existing and deleted Word document on your Mac and save Word documents as soon as possible.

All the above are the ways to fix and save document files when Microsoft Word is not responding on Mac or Windows. FonePaw uses cookies to ensure you get the best experience on our website. Click Privacy Policy to learn more. Got it! By Carrie Murray , Wednesday, May 22, Disconnect Network Drive If you are using a network drive to save the Word files, Microsoft Word doesn't respond if the network drive is not existing or offline.

Therefore, there are some instances where it may be inactive to recover your unsaved work. So, it would be advisable to download the free trial version first and confirm if it solves your problem before you purchase a license code.


You can download antivirus protection tools that are available online to protect your PC. Regular updating of the antivirus software can be beneficial to prevent your data from getting corrupted. These days, malware can intrude into your system just by browsing unwanted sites or downloading stuff from unknown sites.

You should avoid this as far as possible to protect the data. When your PC shuts down abruptly due to an unexpected power surge, there are high chances of losing your document that you were currently working on. This is the common issue arising mainly due to your carelessness. Closing documents suddenly can lead to loss of data. At times, even the hardware and software issues lead to malfunctioning of MS Word software and it becomes literally impossible to retrieve the lost data.

Complete Solution to "Microsoft Word Not Responding Mac"

Always keep your windows and Microsoft updated so that you have the newest drivers. Windows Update Error Code 0x Windows Update 0x Error. Windows Update Not Working. Windows 10 Update Error Code 0xa